Privacy Policy

ZEISMO (Wearlisty Shopping Solutions LLC) operates two lines: the Souq shop, selling physical products in Egypt on a cash-on-delivery basis, and digital services for businesses. This policy explains exactly what we collect in both cases and who sees it.

What we collect

• When you order a product: your name, mobile number, governorate, city and full address, and the order details (product, quantity, amount). Without these the parcel cannot reach you.
• When you message us on WhatsApp: your number and the content of your messages, including any image or voice note.
• Your name and company name if you type them yourself.
• Basic browsing data via Meta Pixel, and your IP address with an order, to measure our ads and block fake orders.

We never ask for or store bank details, card numbers or ID numbers. Payment is cash at the door. Anyone asking for card details in our name is not us.

How we use it

• To confirm, prepare and deliver your order.
• To reply to you and prepare a quote for digital work.
• To contact you about your own order only. No marketing messages without your consent.
• To measure our ads and improve the bot's replies. We do not sell your data.

Who sees your data

• The courier (Bosta): when we ship, we pass them your name, mobile number, address and the amount to collect.
• Meta: WhatsApp messages pass through them because they operate the service, and they receive ad measurement data. When an order is confirmed we send a purchase signal and your hashed phone number so the purchase can be attributed to the ad. We send the hash, not the number.
• Anthropic: your message text is sent to the Claude model to generate a reply. This happens in real time under a data processing agreement, and the model is not trained on your messages.
• The ZEISMO team, when your conversation is handed to a person.

No other third party receives your data. We do not sell or rent it.

The bot is a bot

The first thing answering on WhatsApp may be a bot, not a person. It says so when asked and hands over on request. Product questions are handed to a person from the start.

Retention

• Order data is kept for two years for accounting records.
• Conversations and contact details for as long as we are working together, then two years.
• You can request deletion at any time.

Your rights

You can request a copy of your data, its correction or its deletion. Email online@zeismo.com or use the data deletion page. We reply within 30 days.

Contact

ZEISMO · Wearlisty Shopping Solutions LLC · online@zeismo.com · zeismo.com · Terms of Service

Last updated 16 August 2026.