Refunds & Returns

Before you pay: inspect at the door

• Open the parcel and inspect the product in front of the courier before paying.
• If you do not want it, for any reason, refuse it and pay nothing. No fee, no questions.

After you pay: defects

• Contact us within 14 days of delivery with your order number.
• We replace it with a working unit or refund you in cash, whichever you choose and is available.
• The product must come back in its condition with all accessories and packaging.
• Refunds are paid the way you paid (cash) within 14 days of us receiving the product.
• Return shipping for a defective product is on us.

Not covered

• Damage from misuse, breakage or drops.
• Water ingress on a product not rated for it.
• Change of mind after paying. Door inspection exists for exactly this, so use it.

How to start

Message us on WhatsApp or email online@zeismo.com with your order number, a photo or video of the problem, and your phone number. We answer within one working day.

Contact

ZEISMO · Wearlisty Shopping Solutions LLC · online@zeismo.com · Shipping · Terms · Privacy

Last updated 8 September 2026.